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Fairmont Mayakoba Certifications

As always, caring for you is our top priority, and our property is ALL SAFE certified with some of the most stringent cleaning standards in the hospitality industry. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, visit

Fairmont Mayakoba obtains the certificate in health protection and prevention granted by the Mexican Ministry of Tourism. The Guest Assist Program provides assistance and guidance to national and foreign tourists who visit the state of Quintana Roo in situations that affect their physical integrity or personal property. To know more, click here

In May 2020, Accor announced an innovative strategic partnership with AXA, a world leader in insurance and assistance, to provide medical assistance to guests at all 5,000 Accor hotels worldwide, beginning in July 2020.

See our ALL Safe and Well Initiative, click here
To view our cleanliness and security protocols, click here



Accor has established some of the most stringent cleaning standards & operational procedures in the world of hospitality to ensure guest safety as hotels reopen around the world.


It is an organization that reduces clients’ risks, improves their performance, and helps them innovate to meet the challenges of quality, health & safety, environmental protection, and social responsibility.

Fairmont Mayakoba achieves 100% on the Bureau Veritas Certification


Fairmont Mayakoba has successfully implemented a Room Hygiene Management System. This system is being managed on a daily basis and is providing significantly reduced risk of illness.


Fairmont Mayakoba Has successfully implemented a POSI (Prevention of the
Spread of Infection) System. This system is being monitored on a daily basis and is providing significantly reduced risk from infectious diseases.


Our resort maintains the necessary sanitary measures for the prevention and containment of COVID-19, in order to generate confidence and certainty towards its clients, collaborators and of course the community in general.


Fairmont Mayakoba successfully implemented a HACCP Food Safety Risk Management System. This system is being managed on a daily basis and is providing significantly reduced risk from food related illness.

Forbes Health Security VERIFIED™

Fairmont Mayakoba is proud to announce that it is has become Sharecare Health Security VERIFIED™ with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place.


Preferred by NatureTM

Fairmont Mayakoba holds Preferred by NatureTM certification for demonstrating full compliance with the business, socio-cultural and environmental principles of its Sustainable Tourism Standard for Accommodations based on a GSTC recognized standard.

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