ON BEHALF OF ALL OUR FAIRMONT HEARTISTS, WELCOME TO FAIRMONT MAYAKOBA
It is with great pleasure that we welcome you to the Fairmont Mayakoba at the Riviera Maya. From this moment on, you are a member of our family and our greatest joy will be to deliver a heart warmed experience for you.
This guest services directory outlines the activities and services that, with love and dedication, were put together to assist you during your stay.
At Fairmont Mayakoba discovery comes naturally, and we encourage you to explore and bond with nature.
The perfect start of your discovery trip is to book a boat ride throughout the canals, where your captain is also a biologist who will explain you the secrets of the wildlife and fauna as well as introduce you to the way this amazing resort was created as a sustainable ecological entity and with great care of our surroundings.
Another suggestion is to take a moment to read our activity brochure, where you will find curated events planned for every taste.
On behalf of all of us at Fairmont Mayakoba, I would like to thank you for choosing our resort and wish you an excellent and unforgettable stay.
Please share your comments about your holidays with us on TripAdvisor or social media since we are always looking for ways to better serve you.
Jacco van Teeffelen
Area General Manager Accor-Luxe
Mexico & General Manager
Fairmont Mayakoba, Riviera Maya
SUPPORTING THE COMMUNITIES WITH SANCUS FOUNDATION
In collaboration with RLH Properties, we will be working with SANCUS Foundation, a company that seeks to support the communities in which we find ourselves in and their focus is…
GUEST SAFETY AND SECURITY
COMMUNICATIONS
HOTEL SERVICES
RESTAURANTS & BARS
ACCOR LIVE LIMITLESS
RESORT EXPERIENCE FEE
FAIRMONT SUSTAINABILITY
Fairmont SPA
EL CAMALEÓN Golf course
AWARDS & ACCOLADES
Activities
