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FACT SHEET
fairmont mayakoba

LOCATION AND GENERAL INFORMATION

Along the turquoise blue waters of the Caribbean, enveloped by mangrove forests and tropical jungle sits Mayakoba. A master-planned luxury resort community within 240 acres of tropical forest intersected by transparent waterways.

The destination –made up of four hotels, two collections of residences of private villas and penthouses, a golf course, and a town square inspired by small Mexican Towns– offers us nature adventures, gastronomic experiences, and moments of silence and relaxation. All this, in a one-of-a-kind location filled with scenery perfect for snapping those pictures that will later help us relive our trip time and again.

Travelers worldwide are warmly welcomed to experience the spectacular Mayan paradise filled with rich culture and great adventure amongst five thriving eco-systems: mangroves, tropical forest, lagoons, water canals, and coastal dunes. The Riviera Maya offers travelers a rich selection of experiences, whether it is an exciting exploration of the surrounding environment or enjoying the temperate, tropical climate in supreme serenity and relaxation.

FAIRMONT MAYAKOBA INFORMATION

The  Fairmont Mayakoba,  Riviera Maya  property  boasts  401  rooms and suites, including a beach and lagoon casita collection, offering guests extraordinary views of  the  grounds.  Additionally, the resort  features  27,710 square  feet  of indoor meeting  space  and  two  outdoor  event lawns, one measuring  7,396 sq. ft. and the  other  13,000  sq. ft.,  which  can  adapt to any function. Riviera and Mimosa ballrooms  are  adjacent  to  their  respective  foyers,  the  perfect  location  for  a cocktail  reception  or  welcoming hall. Seven large and small breakout rooms and outdoor  space  equipped  with  modern  technology  can  quickly  adapt  to  your group's specific needs.

Fairmont Mayakoba, Riviera Maya
Carretera Federal Cancún- Playa del Carmen Km. 298
Playa del Carmen, Solidaridad, Quintana Roo
Mexico 77710
Phone: (984) 206 30 00
Fax: (984) 206 30 30
U.S./Canada 1 800 441 1414
Australia 1 800 804 456
Japan 0120 711018
Germany 0800 181 1462
FAIRMONT MAYAKOBA, RIVIERA MAYA
France 0800 907 253
U.K. and the rest of Europe: +1 506 863 6310
www.fairmont.com/mayakoba-riviera-maya/
www.fairmont-mayakoba.com/

RIVIERA MAYA HISTORY

The Riviera Maya was originally called the “Cancun-Tulum corridor,” but in 1999, it was renamed as the Riviera Maya located south of Cancun, Mexico. It straddles the coastal Federal Highway 307, along the Caribbean coastline of the state of Quintana Roo.

The Riviera Maya is famous for its large scale all-inclusive resorts and a historical tourism base of smaller boutique hotels as well as the many fine-dining restaurants available near the beaches.

Archeological sites are the most visited locations, such as Tulum on the coast as well as Chichen Itza, and Coba located some distance inland.

The mean annual temperature is 24-25 °C (75-77 °F).  The climate is dominated by a rainy season from May through November. Within the dry season, there is a period dominated by northerly winds, called El Norte, which usually occurs in January and February.

The Fairmont Mayakoba hotel, part of the Mayakoba luxury resort community, is situated in the heart of the Riviera Maya and is approximately 42 miles or 68 km south of Cancun.

GUEST ROOMS

401 ROOMS

367 FAIRMONT VIEW ROOMS AND CASITAS

  • 81 Fairmont Rooms (Bamboo Tower)
  • 124 Deluxe Casitas (Jungle View)
  • 143 Signature Casitas (Canal View)
  • 16 Beach Area Casitas (Canal View near the beach)
  • 3 Beach Front Casita (Ocean View)

34 SUITES

  • 16 Signature Suites (Canal View)
  • 8 Beach Area Casita Suites (Canal View near the beach)
  • 4 Beach Front Suites (Ocean View)
  • 2 Beach Front Premium Suites (Ocean View)
  • 2 Specialty Suites (Bambu, Coral)
  • 2 Presidential Suites (Tortuga, Camaleon)


GUEST ROOM AMENITIES

  • 24-hour In-Room Dining
  • Spa style bathrooms
  • Private balconies or terraces
  • Daily housekeeping service
  • Evening turndown service
  • Complimentary newspaper
  • High-speed Internet access (charges apply)
  • Three two-line phones
  • LCD television
  • CD stereo system
  • Tea & coffee service
  • Iron & ironing board
  • In-room safe
  • Buttler service for suites and beach area rooms


RESORT FACILITIES

  • Three restaurants (Tauro Steakhouse, La Laguna Restaurant, Beach Restaurant) Link to hours of operations
  • Five bars (Hix-Bar & Lounge, Ki-Bar, La Cantina, Las Olas Bar and Aqua Pool Bars)
  • One coffee shop (Café Maya)
  • One Beach Club
  • One candy shop
  • Seven freshwater pools, including an adults-only pool, a children’s pool with water slide, bamboo pool, a main pool, and three beach pools
  • Children’s and teens’ clubs
  • Stand-alone convention facilities and business center
  • Willow Stream Spa and health club
  • The Greg Norman–designed El Camaleón golf course
  • Mexico’s first and only Jim McLean Golf School
  • A small town within Mayakoba community with a Chapel and several shops

SPA FACILITIES

All Willow Stream Spas are sanctuaries inside Fairmont Hotels & Resorts, in the world’s most beautiful places. The environment at each reflects its surroundings – the desert, the mountains, or the sea. Our experiences are authentic – they work. Others are designed for specific results like stress relief, diminishing the appearance of fine lines, or being connected to your favorite interests like golf, skiing, or spending time outdoors. Some are just pure pampering. Whatever the result, we make sure all of our experiences feel wonderful.

Willow Stream’s philosophy is inspired by five elements – air, water, earth, wood, and fire – whose characteristics are incorporated into the treatments. Each piece is vital to basic human survival; however, it balances all five elements necessary for optimum well-being, health, and energy. Air represents breath and lungs; water is the bloodstream; the earth is the physical being- the body itself- wood is fuel, meaning nourishment and stimulation of all senses. Fire is heat and passion, a body’s surplus energy.

Providing a balance of all the elements is crucial to the concept of self-directed wellness. At Willow Stream, this balance is enhanced through spa treatments influenced by the local culture, wisdom, and landscape, adhering to a consistent overarching philosophy.

The 37,000-square-foot Willow Stream Spa at Fairmont Mayakoba features 20 treatment rooms, including a unique couple’s suite, two mineral pools, and steam rooms. The spa’s carefully crafted menu of services includes distinctive treatments, including indigenous ingredients and ancient native traditions. Willow Stream Spa also offers a full-service Fitness Center and Beauty Salon.


EL CAMALEON GOLF COURSE

El Camaleón is an 18-hole, par 72 golf course and home to Mexico’s PGA Tour. The course, annual host to the Mayakoba Classic, offers golf enthusiasts lush, tropical grounds accentuated with fairways lined with dunes and mangroves; challenging cenotes subterranean caves) and crystal clear lagoons. Water comes into play throughout the Greg Norman masterpiece, with two breathtaking seaside-designed holes, all with alluring vistas from greens perched on the edge of the Caribbean Sea.

The course’s verdant hues and Paspalum grass are offset only by the El Camaleón’s breathtaking views, all creating a golfer’s dream destination.

The clubhouse includes a pro shop, fully equipped with the latest golf wear, equipment, accessories, and bag storage. Enjoy a bite to eat at the course’s restaurant and snack bar open for breakfast and lunch.


JIM MCLEAN GOLF SCHOOL

The Jim McLean Golf School at Mayakoba offers lessons at a state-of-the-art practice and learning center for those wanting to polish their golf skills. The Mayakoba location is the first and only Jim McLean Golf Academy in Mexico. They are featuring a two-bay Super Station (with the ability to expand to three bays at a moment’s notice). Students will benefit from the latest technology in golf analysis computer software and highly personalized instruction programs crafted by certified Jim McLean Master Instructors.

About Jim McLean

Jim McLean was recognized as one of the top golf instructors globally and ranked No.4 by Golf Digest. In addition, he is the owner of the No. 1 rated golf school in America. Besides, McLean has authored more than a dozen golf books, including the newly released third edition of “The Eight-Step Swing,” and has produced more than a dozen videos and DVDs, including the recently released “Building Block Approach To Golf.” McLean also operates a new website, www.thegolfersnation.com, featuring original programming and exclusive membership benefits.


ACTIVITIES – AT SEA

Adventures at Mayakoba take you from the water’s edge to the leafy mangroves, with outdoor experiences for all ages and abilities. Whether exploring the coral reef offshore, biking miles of nature trails or immersing yourself in Mayan culture, Mayakoba offers an endless array of unique experiences, inspired by the pristine surroundings.

The sugar-sand beachfront at Mayakoba is among the most picturesque in the Riviera Maya, offering a wide range of activities, including scuba diving, snorkeling, jet skiing, kayaking, stand-up paddle boarding, sailing and volleyball.

Sail the Caribbean seas in the ultimate style and sophistication on Mayakoba’s sleek, private 55’ Van Dutch Yacht. Enjoy one of three charter packages, including water activities, snorkeling stops, food and beverages, or custom-tailor your excursion.

Contact your hotel concierge or email experiences@mayakoba.com for reservations.

For Special Inquiries, call +52 (984) 179-1875

Explore the world’s second-largest barrier reef and the crystal-clear waters of Mexico’s Caribbean Sea from the new Mayakoba Dive & Water Sports Center. Our knowledgeable, certified instructors offer excursions for divers and water sports enthusiasts of all abilities, including dive training, certification or continued education to develop skills, as well as top-of-the-line equipment and facilities.


ACTIVITIES – ON LAND

Nature Trails: Set off on foot or by bike to explore 2.5 miles or four kilometers of nature trails, seamlessly connecting resort offerings and wind through the lush mangrove forests and around the El Camaleon Golf Course.

Cenote El Burrodromo: A stunning geological feature common the Riviera Maya and formed millions of years ago, Cenote El Burrodromo is a natural cave filled with crystal clear water. A guide must accompany the guest.

El Pueblito: The town square of El Pueblito, or “Little Village,” is a traditional Mexican plaza in the heart of Mayakoba, featuring colorful, mission-style architecture, authentic cuisine, farmers’ markets, cooking classes, live music, and boutique shopping.

Racket Club: Mayakoba’s Racket Club features four tennis courts and a paddle court. For more information, please get in touch with tenniscenter@mayakobaexperiences.com.

Archery: The Mayakoba archery range features six targets and is fully equipped with bows and arrows. Reserve at the Pro Shop.

Tennis

Our guests have access to two tennis courts located in the Mayakoba development. Reservations required. A fee may apply depending on the season and availability.


POOLS

The Fairmont Mayakoba features seven pools:

  1. The Island Pool (main pool): 10,000 sq. ft. free-form pool featuring Aqua Bar
  2. A refreshing swim-up bar Children’s pool: boasting a fantastic waterslide and a children’s wading pool adjoining the Island Pool, next to the Discovery Camp
  3. An Infinity edge pool: an adult-only pool overlooking the lagoon. It is located near La Laguna Restaurant on the Island. 
  4. The Bambú Pool: located near the Bambú building, between the Main Lobby and the Island, for both adults and children.
  5. Three sand pools located in front of the Caribbean ocean

FOR KIDS

Fairmont Mayakoba’s Discovery Club & Adventure Camp offers dynamic, cultural, and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders; with the guidance of Iggi the iguana, Chamu the monkey, and Balam the jaguar, create unique handicrafts such as “Penachos” (Mayan inspired headdress) or make colorful paper banners, piñatas or Origami, among many other fun activities.

Fairmont Mayakoba is a kid’s paradise, and to make the most out of your vacation with them, we offer the following promotions:

Kids Eat FREE at Fairmont Mayakoba. Children 0-5 years old eat free when eating with their parents and choosing from our delicious Kids Menu at any of Fairmont Mayakoba’s exclusive restaurants. This offer excludes meals ordered through in-room dining, beach, pool, and the kids club.
Complimentary daily access to the resort’s kids club (between 9 am – 12noon or 5 pm – 8 pm)


ADDITIONAL INFORMATION

  • Local Attractions
  • 15 minutes from Playa del Carmen
  • 30 minutes from Xcaret and Xplor
  • 40 minutes from Kantun Chi
  • 45 minutes from Cancún International Airport
  • 50 minutes from Cancún and Xel-Ha
  • 1 hour from Tulúm
  • 90 minutes from Sian Ka’an
  • 2.5 hours from Chichen Itzá

Please note that these distances are one-way, not round trip

Accolades

Echoing the hospitality and energy of Mexico, Fairmont Mayakoba, has won several awards, strengthening its positioning as a premier travel destination in the Riviera Maya. For more information click here

About Fairmont Mayakoba

Nestled in the heart of Riviera Maya, Mexico, the 401-room Fairmont Mayakoba is a AAA Five Diamond resort set on 45 acres within a private, luxury community. Surrounded by a lush mangrove forest intersected by water canals, the property offers over 46,000 sq. ft. of indoor and outdoor meeting space, an energizing Willow Stream spa featuring 20 treatment rooms and El Camaleón Golf Course, host to the only official PGA TOUR event in Mexico. A dedication to a green philosophy has earned Fairmont Mayakoba the Rainforest Alliance Verification among other eco-accolades. For reservations contact your Travel Agent or Meeting Planner, call 1(800) 540 6088 or visit fairmont.com/Mayakoba


MEETING SPACES

The Riviera Maya meeting space at the Fairmont Mayakoba consists of 27,710 square-feet of indoor function space, and two outdoor event lawns, one measuring 7,396 sq. ft. and the other 13,000 sq. ft., which can adapt to any type of function. Two ballrooms – Riviera and Mimosa – are adjacent to their respective foyers, perfect location for a cocktail reception or welcoming hall. Seven large and small breakout rooms, and outdoor space equipped with modern technology can easily adapt to your group’s specific needs.

A recent beach refurbishment program has expanded Fairmont Mayakoba’s beach to almost twice its original size, creating the largest beach in the Mayakoba resort community and one of the most beautiful beaches in the Caribbean, an ideal space for beach events, weddings and celebrations.

The Mayan Riviera and Playa del Carmen are also ideal for team-building initiatives, with several options for bonding adventures and creative inspiration a short distance from Fairmont Mayakoba.

Book our “Sol of Mayakoba” hot-dates hot-rates package for your group.

Download capacity chart

Floor Plan


HERITAGE PLACE

Fairmont Heritage Place Mayakoba consists of ultra-luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners will have access. The Fairmont Heritage Place Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners. Website: https://www.fairmont.com/heritage-place-mayakoba/


SOCIAL MEDIA

/fairmontmayakoba

@fairmontmayakoba

fairmontmyk


MAKE A WORLD A BETTER PLACE

Launched in April 2010, Planet 21 focuses on seven key areas, and in each one, have three specific tasks. This has been implemented across the globe, proving that carbon footprints and biodiversity are swiftly becoming just as high a priority as the comfort of the guests.Learn more


SUPPORTING THE COMMUNITIES

In collaboration with RLH Properties, we will be working with SANCUS Foundation, a company that seeks to support the communities in which we find ourselves in and their focus is to secure large scale donations to provide funds to programs that protect our surroundings and promote education. By following a grand-fund system we can have a broad base of contributions from hotel developments, private sector partners, and direct donations.

Mayakoba guests can make a difference by donating $1.00 USD per night.

RLH Properties along with Sancus Capital Partners will match the amount by 110%.




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