PAWS & RELAX
There’s nothing as joyful and comforting as being in the company of your sweet pet. Enjoy an escape to our pet-friendly resort with your furry best friend. We’ve crafted an unforgettable experience designed with both you and your furry friend in mind. Enjoy 30% off your luxury accommodations, daily breakfast for two adults at La Laguna, luxury accommodations, and for the furry one, gourmet treats, the use of a plush pet bed, food and water bowls, and fun toys.
Details
• Save up to 30% compare to the Daily Flexible rate by booking Petcation rate with deposit.
• Daily Breakfast buffet for two at La Laguna Restaurant
• Pet amenities throughout the stay (bed amenities, plate, food, and toys)
Availability
This offer is available all year round. Subject to availability. Blackout dates may apply.
Resort Experience Fee
We have bundled together our most popular amenities and activities under one resort experience fee of USD 35 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our concierge to enjoy all these memorable experiences:
- $20 Credit to Sweet Spot at El Pueblito per room per stay.
- $25 Credit to Sports Activities (Yoga, Fitness Classes) per room per stay
- $40 Credit for a Relaxing massage at the Fairmont Spa per room per stay
- Complimentary high-speed Internet
- Complimentary Valet Parking
- 24/7 on-property transportation via chauffeured golf carts
- Guided catamaran tour
- Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys.
Terms & Conditions
• Save up to 30% compare to the Daily Flexible rate by booking Petcation rate with deposit.
• Daily breakfast buffet for two at La Laguna restaurant.
• Pet amenities throughout the stay (bed amenities, plate, food, and toys).
• Minimum length of stay 3 nights.
Members of ALL – Accor Live Limitless enjoy an additional discount with the Members’ Rate benefit. Members must present their member card upon check-in at the hotel (or their member number if they have not yet received their card). Maximum 2 rooms at the Members’ Rate can be booked per member, per staying date. Reservations must be made via participating Accor websites. See here for full terms and conditions.
Pet Policy
On behalf of the entire Fairmont Mayakoba team, we warmly welcome you and your pet. To ensure a safe and pleasant stay for everyone, we kindly ask that you review and follow our pet policy guidelines below:
- We welcome dogs and cats weighing up to 25 lbs.
- A daily housekeeping fee of $25 USD applies.
- Special housekeeping procedures are performed in rooms with pets. For the safety of your pet and our staff, we kindly ask that you be present during cleaning services.
- Pets are welcome to walk throughout the resort’s pathways and gardens when accompanied by their owner and on a leash at all times.
- Due to local health and safety regulations, pets are not allowed inside enclosed restaurant areas. If you wish to dine with your pet, a table will be assigned to you on the restaurant terrace.
- In accordance with federal health guidelines, pets are not permitted in the pool or beach areas. We appreciate your cooperation in helping us enforce this policy respectfully.
- Pet-sitting services are available upon request through the Concierge, Front Desk, or your Balam host.
- It is each guest’s responsibility to clean up after their pet during their stay. We appreciate your cooperation in helping us keep our shared spaces clean and enjoyable for all.
- As we are surrounded by native wildlife, we kindly ask that you take special care to prevent your pet from interacting with local fauna, in order to avoid any incidents. Please note that the hotel is not responsible for any accidents or issues that may arise as a result.
In case of a veterinary emergency, we provide the following list of clinics located near our resort:
Castillo Canino – Phone: (984) 133-6638
Location: Av. Petempich Av.125 Mza. 001 Lote 009, Col. Ejido (La Cruz), C.P. 77710, Municipality of Solidaridad, Quintana Roo, Mexico
Petco – Phone: (984) 110-9700
Location: Plaza Las Américas, Playa del Carmen
Mundo Animal – Phone: (984) 147-0376
Location: Av. Chemuyil Mz. 14, Lt. 21, SM 70, Fraccionamiento Toscana
We hope you and your pet enjoy a wonderful stay with us!
Sincerely, The Fairmont Mayakoba Team
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