AN ELEVATED BUTLER SERVICE DESIGNED TO ENHANCE AND PERSONALIZE THE GUEST EXPERIENCE
Balam guides guests through the many available experiences at Fairmont Mayakoba, curating stays that fit individual needs and preferences.
OUR SERVICES

BOOKINGS
Ensures guests can make the most of their time on property by arranging reservations.

BEACH SERVICES
Will enjoy a customized stay, with Balam providing personalized assistance throughout their visit.

LOGISTICS
Service allows guests to embrace the natural harmony of their surroundings by coordinating logistics for a completely customized experience throughout their visit.
Terms & conditions apply