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Riviera Maya

The Ultimate Beach Vacation

Featured Offer

Important Covid Information

For guests traveling to the US, our resort offers an Antigen and PCR tests at the hotel.

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Welcome to the Official Microsite of Fairmont Mayakoba!

We are thrilled to share that our highly anticipated hotel Refurbishment begun on Feb. 20, 2021. Click here to learn more about the Refurbishment


Become a Member of ALL – Accor Live Limitless and book your stay through our website to enjoy special benefits:
* 10% OFF on your hotel rate
* 10% OFF in Food and Beverage (applicable to Hotel Restaurants, Bars, Beach, Pools & In-Room Dining)
* 50% OFF on SPA Massages from 9 am to 3 pm
* Special Amenity upon arrival

FairmontMoments #FairmontEats #MeetMeInMayakoba

The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.

As always, caring for you is our top priority, and our property is ALLSAFE certified with some of the most stringent cleaning standards in the hospitality industry. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, visit

To help minimize the COVID-19 spread, the secretary of tourism has reduced the business capacity. As a result, some areas are closed. For information related to restaurant updates and areas temporarily closed, visit our guest directory.

Please help us prevent the spread of COVID-19; masks covers are mandatory in enclosed public areas; Lobby, gym, Kids Club, and Willow Stream Spa. No pool or open spaces are required on the beach, but social distancing is still part of the protocols. Your safety is first *safety protocols. Learn More

Fairmont Mayakoba obtains the certificate in health protection and prevention granted by the Mexican Ministry of Tourism. The Guest Assist Program provides assistance and guidance to national and foreign tourists who visit the state of Quintana Roo in situations that affect their physical integrity or personal property. To know more, click here

In May 2020, Accor announced an innovative strategic partnership with AXA, a world leader in insurance and assistance, to provide medical assistance to guests at all 5,000 Accor hotels worldwide, beginning in July 2020.

The Riviera Maya boasts the world’s second-largest coral reef, which is easily reached from Cozumel, a short trip from the resort. The warm, gentle Caribbean currents ensure the area is a popular destination for scuba diving and snorkeling.

Discover all our Certifications and Accolades

Join us in Mexico’s tropical paradise!


Relax under the swaying palms of our white-sand beach that stretches on as far as the eye can see. Spot exotic parrots and monkeys from a resort boat in the mangrove-filled jungle. Or snorkel, swim, and surf past sea turtles and rays in the clear turquoise water. Our private, gated 240 hectares property is the only one on the Riviera Maya surrounded by lush rainforest lined with waterways, and it’s right on the Caribbean shoreline.

Picture a tranquil luxury resort set on the world’s second-largest coral reef, near sophisticated Playa del Carmen. We offer our guests a huge array of activities — from world-class scuba, swimming with dolphins, spa retreats, cooking classes, Ziplining, and Jet Skiing to modern Mexican and ancient Mayan culture. Stay with us as an all-inclusive guest or customize your visit for the beach vacation you’ve been dreaming of. ¡Bienvenidos! (Welcome!)


Wine and dine to your heart’s content: unlimited at 10 exceptional restaurants, bars and lounges at our AAA-5 Diamond resort. Learn more.


Photos & Videos

Guests and adventure-seekers adore our pristine Caribbean beaches and luxurious jungle resort surrounded by wildlife. See it through their eyes…

Share with us at #FairmontMoments

Fairmont Mayakoba, Mexico, Discovery Comes Naturally Here

All-Inclusive or custom?

Our exclusive luxury resort is one of only a few on the Riviera Maya offering your choice of an all-inclusive package or full-service room-only selection. Dine on succulent Mexican cuisine colorfully prepared and sip premium wine and cocktails at 10 top-notch resort venues with our everything-included value offer. Or go with a customized stay with a la carte options that suit your taste and style. After all, it’s your vacation.

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Fairmont Heritage Place residences

Bringing the whole family? Or the two of you just want to sprawl out with the luxury of lots and lots of space? Set up your home-away-from-home in our fully-furnished, three- and four-bedroom modern residences. Fairmont Heritage Place Mayakoba guests enjoy exclusive amenities, VIP leisure and retail access, and unrivaled personal service.

Environmental stewardship

We intentionally designed our resort, which borders the second-largest coral reef on Earth, to protect the fragile coastal mangrove ecosystem. The tropical rainforest situated on southeast Mexico’s Yucatan Peninsula, and its flora and fauna, purifies and feeds the reef. We also protect some 40 species of exotic birds and animals  on our property. Our close alliance with Rainforest Alliance allows us to conserve, reduce waste, source local food and preserve this precious wild place. And when you stay with us, you become a part of that.

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