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This 2022 Fairmont Mayakoba once again took home AAA’s Five Diamond Award.

Showing itself for what it is, a luxury hotel with a wonderful setting.

But what truly makes Fairmont Mayakoba a AAA  Five Diamonds property?

At the heart of it all, its heartists.

Jeremy Withrow, AAA Diamond program inspector, commented “From the moment I arrived it was obvious to me that this was going to be a special experience. Throughout the stay, the entire staff demonstrated a sincere willingness to serve and at multiple times went above and beyond with the ability to anticipate the needs of their guests. “

This recognition makes us feel honored and above all motivates our heartists to continue providing excellent service.

¿What is AAA?

AAA. It is one of the largest travel agencies in North America, offering a complete range of travel services including hotel services, travel packages and transportation,  packages and other services.

As part of offering the best accommodations within their agency, they have professional inspectors who conduct annual in-person property evaluations in the United State, Canada, Mexico and the Caribbean to assign the prestigious AAA Diamond designations.

These designations are established  on the basis of  living an unscheduled stay within the property. Based on certain parameters already established by the AAA, the quality, cleanliness and condition of each property is analyzed in detail.

Its final results are announced by categories and reflect the type of experience that each property offers.

-Approved : The property is notable for meeting the industry-leading AAA inspection standards. It is ideal for short and budget stays.

-Three Diamond Award: In addition to meeting the standards, it has integral amenities, style and obtains a better level of comfort. It is ideal for family travel

-Four Diamond Award: The property showcases exclusive style and amenities with the right touch of service. Perfect for a romantic getaway.

-Five Diamond Award: Earning this distinction communicates that it is completely a luxury property, with world-class amenities and indulgence for a one-of-a-kind experience in the world-class amenities and indulgence for a once-in-a-lifetime experience.

Thanks to these standards, resorts are positioned according to their environment, hospitality and cleanliness, giving guests an idea of what to expect during their next stay.

We appreciate AAA’s raison d’être for establishing these standards and motivating us to always give the best of the best to our guests and our owners for reflecting Fairmont Mayakoba’s values at all times.

Would you like to know our 5 Diamond resort?

By : Michelle Hernandez

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